A Case Study on How to Lose Customers
A few days ago, I needed to bring my car to a shop to do two things: 1) check out the engine light that turned on and 2) get a tune-up. I usually bring my car to a place 10 miles away but that requires a ride back since it’s not close by a metro. [...]
Using Sales Technique in Consulting
I’d just gotten past my second user-interface mockup session with my current client. He’s been impressed with me everytime we have a meeting to discuss what I been working on. When I started my company a month and half ago, I wanted it to be focused on client trust. A small digression here.
Back a while [...]